Jean Sutter

Review of Marriott Cleveland Airport

Checked in - it looked so beautiful. Got back from...

Checked in - it looked so beautiful. Got back from dinner - no hot water. Maintenance came - said there weren't enough people in the hotel.... Called again - gave us a different room - said the pipes were frozen - its 38 degrees.... Really? Same thing. Lukewarm water. No one has called to follow up at all. For over $100 a night you would think hot water wouldn't be too much to ask. No internet without charge either. Never again.