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Chris McCleary Review of Hyatt Regency Hotel St. Louis
Rude staff. Everything, and I mean everything, is...
Rude staff. Everything, and I mean everything, is an extra charge at this hotel. Advertises free parking for guests, but that does not exist. It costs $40/night for valet or there is a lot a few blocks away for $18 (w/ no in&out). Woman who checked us in was distracted and disorganized.... until I asked her a question about parking... at which point she became aggressive in explaining that guests were welcome to park elsewhere, but we would not be allowed to use a luggage cart for our bags.... because those are for guests who valet. Concierge was also rude.... just waved his arm in some direction when asked to use a pc for boarding passes. Came to find that was an extra charge too.
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