Dr. F.

Review of la Torretta

I was not very happy with this resort. I DO NOT RE...

I was not very happy with this resort. I DO NOT RECOMMEND this establishment. For the price the customers pay to stay here, it's not worth it. Here are just a few examples of what we experienced: Water spilled on the carpet when the bellman was assisting us with the unloading of our luggage in the room. He said he would have someone come up and take care the spill. Nobody ever came. Housekeeping was very lax in their servicing of the room. I had to call three times to get my room cleaned and resupplied on the second day I was there. When they finally showed up, no fresh towels, no fresh glasses, no clean coffee cups or coffee packets were supplied. I had chase down the maids to get those aforementioned items. The following day, we had no clean towels (none were left by the maids) and it was getting late in the day, so I went down to the front desk to see if they could get some them brought up. What we got was a bath mat, one towel one wash cloth (I requested two full sets of towels and not a bath mat). The restaurant service was poor. For example, the waitress said she would get cream for our coffee at the start of the meal. After approximately 10 minutes, still nothing (she walked by our table several times during this time frame). By the way, the restaurant was not busy at all during the whole time we were there.