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Review of Mayfield Toyota

so bad of the service, no notice email or phone ca...

so bad of the service, no notice email or phone call, and my car drop box in front side have been repaired 3 times before, and today it totally died, can't close and affected people going in right side , the reception told me no charge first, but then the service manager told me they need to charge, the box is rarely open and they never totally fixed it, final I decide to give up and asking them to help me to close it cause I don't have some special tools to do it, the guy said if the job over 5 minutes they need to charge me! it is so bad service and attitude, they are not thinking to help their client and only want to squeeze them. this kind of service is not match its reputation like advertise said.