UPDATE: Since posting my original review below I'v...

UPDATE: Since posting my original review below I've since been contacted by someone at CLV who was able to bring attention to my issues very quickly. They assured me that these types of issues were indeed considered unacceptable and should have never happened in the first place. I really appreciated the fact that they didn't try to make excuses that the errors occurred, but rather acknowledged them and worked with me to resolve them ASAP. While I'm still upset at the original two situations in my original review I'm confident now that my experience was outside of the accepted and expected service standards CLV strives for.

ORIGINAL REVIEW:
Inept administration. My building was purchased by CLV Group over 1 year ago. So far there have been some very positive aesthetic improvements to the property, however unfortunately any time I've had to actually deal with the administrative staff has been a nightmare.

I had my rent taken out twice mistakenly and after nearly a full month I still do not have the money back.

I also previously had an issue with a water leak that was completely ignored until water was literally pouring through my bathroom ceiling (having cracked the plaster). When I expressed concern that the wood above the cracked plaster was going to rot and likely fester mould I was given the run-around on addressing that until I ultimately gave up.

The only reason I'm still here is because my rent is very cheap (set by previous ownership). Since CLV has moved in rent has drastically increased for the other units in the building, far beyond what they are realistically worth.