My husband and I recently moved to the area and he...

My husband and I recently moved to the area and he bought me a gift card for this spa. The pool was under renovation and they were crediting services so I booked a seasonal facial and a deep tissue massage for 80 minutes each.
1. Why are you pricing differently on the weekend and weekday? The nicest spas in the city so not do that. Price according to what is offered.
2. Check in was nice, but immediately upon entering the space it was not impressive.
3. The locker rooms are small, no sauna, steam, and jacuzzi are in the locker room. There are not towels to wash your hands and face, the products are not high-end for the price point, and the slippers provided are very uncomfortable.
4. The relaxation room is the worst part of the space. It is too close to the locker rooms which makes it very noisy. There is literally lawn furniture to sit on and wait. No soft pillows, sheets with egyptian cotton coverings, nice lights fixtures or real candles. It is very cheap and un-relaxing. No one is enforcing no cell phone use or minimal talking. Very disappointing for the price point.

Overall I liked my services and the technicians I had. They were great, but the space overall is not a place I would recommend. Those in charge need to take a trip to some of the other spas in the city and take a lesson on the overall spa experience.