Totally ineffective when it comes to an animal in ...

Totally ineffective when it comes to an animal in distress in the community. They tell you to call 311, call 911 or NYPD. Meanwhile 311, 911 and NYPD tell you to call ASPCA. If they transferred me (in mid-sentence, without even listening to how I was trying to help the animal) to someone in the ASPCA who was, I guess, supposed to help, have fun leaving message after message with no one calling you back. EVER.
If you are going to put out all these ads asking for money for all the help you do for animals, at least do it, or know how to refer people to other who can actually help. We tried and we tried, now a kitten is dead who starved trapped behind a wall- with no help from anyone, and no thanks to the ASPCA.
Good luck calling them if there's an animal in distress. By the time you've dealt with their beureaucratic time-wasting, you'll probably have a dead animal and you'll definately be tearing your hair out. It's absolutely mind-numbing.
It's all about the money with these people. They really could not care less about an animal dying in the streets. I will always associate the ASPCA with this dead kitten, and vise versa, as now this heartbreaking experience is seared into my mind.