I was in a conundrum as my employer had been give ...

I was in a conundrum as my employer had been give the wrong advice when ordering the text books for the ACLS course. He had a very advanced copy of an ASCL manual and was nervous about taking the course given the materials in the text book. I hadn't been involved in ordering the wrong text book and was somewhat confused given the instructions on the Heart and Stroke portal. I contacted Gilmore and Gabrielle got back to me within a few hours and we were able to straighten everything out. She was extremely helpful and very professional.