Once you go Omni, there is no going anywhere else....

Once you go Omni, there is no going anywhere else. I've stayed at other Omni locations, but I have yet to stay here at this particular location. Even though I couldn't make it, they still went above and beyond to take care of me. Thank you Jeff (not sure what his position is) for being awesome at customer service, and giving me a reason to keep using Omni in the future.