Bearded Traveler

Review of Adorama

My Trade In Department Experience.

My Trade In Department Experience.
12/11/2019
I will leave one star and change after the process is complete, I just started the process of sending my equipment to Adorama (12/7/2019). I dont know how much they will give me for my trade but I will share my experience here. My trade in list includes . Slightly used Panasonic G95 with Kit lens, accessories and box, 3 Lumix OEM Batteries, G95 Battery Grip by Newer in Box, Sigma 16mm F1.4 in Box, 42.5 Panasonic F1.7 lens with out of box, Panasonic F1.7 25 MM with Box. Go Pro Hero 7 Black with Box. I am not looking for cash but rather looking for a trade my goal is:
GH5 body USED - PANASONIC LUMIX G Leica DG SUMMILUX Lens, 15MM, F1.7
Or
Sony A6400 - Body only, sigma 16mm F1.4 Used and Sigma 56mm F1.4
or
I will post the amount here that they offered me.

12-09 thru 12-10
So far I tried to reach out several times to Norman who is my representative for the used quote and I have not received a response from him. I did however find a business rep Alba that was responding to other post's on some forums regarding other bad experiences referencing Adorama. I included her in my email to Norman and she responded right away. I sent her tracking information that was not showing up and she asked for the link. I have since tried to reach her and she has not responded back. But the good news is my package just arrived in NJ and will be delivered tomorrow. woo hoo. So the reason for this review is to give a full step by step review all the way to the finish and leave facts and not anything else so you can make a choice.Either this will confirm what everyone is saying regarding the trade department or will Silence all the post's.

EDIT 12/16/2019
Okay so I paid for my own shipping and boy that was a nightmare. My package finally arrived at Adorama 12/16/2019 at 8:32 AM but the Business team told me it will take some time track my package down since I used my own shipping label. I do have some more information, so apparently there is a formula Adorama uses to evaluate your used products. 1st how new is your equipment, 2nd how in demand is your equipment, 3rd does Adorama have a lot of what you are trading in, 4th is your trade moving fast online, an example would be is it taking a long time to sell your type of trade. 5th what is the condition of your trade? The most they can give you is 70% of the resell value. So if Adorama is selling a used lens for 100.00 and your lens is in high demand, and they dont have a lot of the same lens's in stock. Then you would get a max of 70% of 100.00 that would be $70.00. The messed thing about this process is you could never know what is in their inventory and you as a consumer do not know what sells fast and what doesn't. So Adorama comes up with their price, this in many cases can be a low ball number. The price will also be determined based on trade vs cash.
Here is my guess on my product. I used three ways to see how my trades are trending online.

I used ebay, Adorama used department, and Amazon reconditioned department. to come up with 70% of the lowest priced item to give a fair evaluation. The Numbers are marked below. Below is what I think I should get from Adorama. I will find out in the coming days.

My G95 evaluation price should be 636.30
Sigma 16 MM F1.4 should be 237.30
Panasonic 25mm should be 103.59
Panasonic 42.5mm should be 243.59
Newer Battery Grip 34.30
3X OEM Battery 37.65 Each
Go Pro Hereo 7 Black 192.30

Total should be 1545.68

12/17/2019
I finally got an email confirming that Adorama received my equipment.
12/18/2019
I got what I wanted, the price was about 200.00 less than what I calculated but they made up for the difference by doing the trade. I will do business again.