Zero stars! Completely uncultivated service. What ...

Zero stars! Completely uncultivated service. What a pity. Warranty for a 1,500 sofa (I also bought a stool for 300 euros there) expired a few weeks and you are unable to replace the broken foot out of goodwill. Frightening: They don't even help me get the part. For example, contact the responsible department at the manufacturer, quotation or similar. Because I need the part yes and would / would have to buy it now. According to standard process only. They are rid of me as a customer and I cannot recommend it. Obviously, a fashion for home as a buyer of expensive furniture is left out in the rain.