Kayla Dane

Review of Banner Thunderbird Medical Cen...

Ardecely at the intake counter in ER is an awful p...

Ardecely at the intake counter in ER is an awful person! She was extremely rude! I checked my son and I in for the same genetic issue. Because he's a child I had to go to the pediatric side first I was told to check back in when finished in pediatric so I can get to a room and be seen but she had told me other people needed to be seen ahead of me! Are you kidding me?! I was checked in 1st! They can't treat you with your child but expect you to wait all over again even after you had gone through triage?! Absolutely ridiculous!!! This hospital needs to step up it's game, treat families at the same time and hire new, caring staff!