Jackie Marshall

Review of Superior Care - Excellence in ...

I was so happy Superior approved my mom, they were...

I was so happy Superior approved my mom, they were my first choice! Boy did they disappoint! The PTA's were absolutely amazing, as were the aides! Mom was on the third wing and the nurse there completely sucked! She has a colostomy bag and they let her leak twice in the 5 days she was there! It took them a couple of hours to respond to her both times! It wasn't like they were busy, each time I visited mom, which was at least twice a day, they were just sitting at the desk! It was a blessing when she had to go by ambulance back to Lourdes because her potassium was low, and I had to be the one to ask them to check her blood! Still SMH!