I won t mention any names. All what I can say is t...

I won t mention any names. All what I can say is that their customer service was terrible! I came to this dealership twice the same day because I was going to buy a car, the second time I came I asked the salesman can I check out the CRV one more time, he said with a discontented tone of voice I already showed it to you this morning , I replied is that bad? , he didn t say anything. When I asked can I turn on the car because I want to check out the backup camera (I have never driven a Honda before) he said with the same discontented tone I have to bring the keys from the building , I said it s fine he walked away from us and the gentleman never came back. I went to Victoria Honda and I had a way better customer service experience. I purchased my car that same day with another dealer thanks to their customer service experience and their prices.

Do not do business with Honda Serramonte unless they change their customer service, specially if you are looking for your first car, you will want the best price and customer service out there if you are getting your first car, at the end of the day you are the one who is holding the cash not them. Do not feel intimidated by these vampires.