Helen Drizis

Review of Regal Height Rehabilitation an...

My mom was there after hip surgery. The staff was...

My mom was there after hip surgery. The staff was not aware of her needs. She needed 2 people to move her on the bed. I went the next day and only one was trying to move her. When I told her she needed 2 people someone else came to help and grabbed my mother from her left operated hip. I started yelling because my mom was in pain and all they said was , Sorry. I had posted signs above her bed. No one read them. The floor supervisor was very rude. Tanzon was his name. When my mom's CNA was on TV duty, my poor mom had to wait 40 minutes to go to the barhroom.
There is a lot to write, but I can tell you ..DON'T EVER USE THIS PLACE. It's a horrible place. When my mom was been changed I was not allowed to be there. My poor mom was screaming from pain and I would walk in and they kicked me out all the time. I really wish someone can go check this horrible place. This was the 8th floor. There were a few nice nurses but the supervisors were very rude and snotty. When a new CFN was assigned to my mom no one informed them if my mom's needs. I had to be there 24/7 otherwise my mom would've been worse.
WARNING..... DON'T USE THIS FACILITY.