If at all possible avoid renting from this company...

If at all possible avoid renting from this company. When we moved in there was mouse poop everywhere, bloody snot on the walls, incense sticks in the walls and the carpets we're dirty with mold growing in one of the rooms that kept flooding. From the start it was hard to get anything done about this. There was even a bit I was without power in the kitchen for a couple weeks before their electrician could come. I tried to a good tenant and cleaned the carpets myself after they wouldn't (even though there was mold), I disposed of some old oil left behind in the garage and lots of other junk left behind by the last people. When the microwave broke and a fan broke I installed them for free(they paid for the hardware) and the list goes on. Now after spending hours cleaning and leaving the house in a much better condition than original they are trying to tack on a cleaning fee and deny me my full refund. The contract also explicitly says any applied cleaning fee is for getting it ready for future renters but the house I was in went on the market is being renovated (you don't clean a house you are ripping all the carpets out of).