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Richard Bergfeld

4 years ago

I have been doing business with Wilson AC and Appl...

I have been doing business with Wilson AC and Appliance since 2006, when I moved west of Austin, about 6 miles from Dripping Springs. They have sold and installed 5 appliances for me personally. This is my first purchase of an AC System. After taking 3 competitive proposals from other companies, I worked with Vincent Jones to come up with the best balance between cost and efficiency.
After a review of my system, we decided that the Trane 3 Ton XV--20 Variable Speed Hi-Eff System was best.
Wilson AC technicians arrived at the agreed upon time. They installed flooring protection, completed the removal of the existing 15 year old system and installation of the new system. They double checked the performance of the new system, cleaned up the boxes and trash and they were done during normal business hours.
I could not ask for better feedback from the AC Manager. He gently guided me through the decision- making process, keeping me from making any unwise decisions. The technicians could communicate with me and they were friendly and courteous. The Google review only allows for a 5-star max. They deserve it.

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