Hilton T Young

Review of Bowditch Ford

The sales dept was awesome. They worked for days t...

The sales dept was awesome. They worked for days to work around a special financing situation I had to get me in a car. I just wish they sold new Chevy cars too and less focus on small cars and SUVs and more on normal 4 door sedans. The only options they really had were the Fusion and the Taurus.

The service department is kind of a mess. Sometimes when you call they are short with you like you're an inconvenience to them. Then there are some oddities. So they have a service center on J Clyde Morris that is more convenient but they don't do appointments, only walk ins and won't do any prepaid, like my maintenance plan with free oil changes and inspections. Then the main location doesn't stay open long enough if you work during the day. So you end up having to take a day off work to go there.
I guess I get low priority when I do the free oil changes. I called one day and they said they could fit me in at 2:30. I got there early and I didn't get my car back until almost 4. I know they rotate the tires and check your brakes and fluids, but almost an hour and a half seems excessive.