Gracie Wilson Review of Dobler Management Company
NOV 21 update: their response is false. Papers we ...
NOV 21 update: their response is false. Papers we were served were from them not site manager, also have email threads from them and phone logs. Nice try though Dobler. *EDIT: 1 month later and after attorneys and legalities were involved and they saw the mass amount of evidence we had against them they immediately dropped their charges and eviction. They can t go breaking laws with just anyone, we won t let that happen. We still have yet to hear any kind of feedback or apology. Yikes, Dobler. *
I'm absolutely not one to ever leave negative reviews anywhere, usually I'm a very understanding person and give everyone the benefit of the doubt thinking "maybe it's just a bad day" etc etc. Unfortunately, mine and my husband's experience as renters with Dobler management have been less than deserving of a 1 star review. I'm writing this in hopes that any future potential renters read this an take a thorough look around the property before renting... INCLUDING in the baseboards of every room. My husband and I are both very neat and clean people, and I am terrified of all kinds of bugs (if there's one in the house i'll notice and have my husband kill it). So it didn't take us long to notice the well-established bed bug's nest in our bedroom baseboards. (6 days after moving in.) we immediately notified our landlord. Neither of us had ever seen bed bugs before, and never had that issue at our previous condo. In fact, our previous landlord can say with certainty there were no bed bugs in our condo before we moved our furniture into the property managed by dobler. Dobler management wanted us to wait until a specific company was willing to come out and investigate. (already looking shady for them) I was not wanting to wait around, we deep cleaned everything in our house and checked EVERY INCH of that place only to realize they were only living in the baseboards and saw one bug, we quickly vacuumed it up and sprayed the house with bug spray we bought ourselves. We called a local pest control company to do an investigation and estimate and they came out the next day. They said that this was in fact an OLD nest of bed bugs and they only found eggs ( we have pictures) and dead bead bugs and this could not possibly have happened in 1 week or less. We have that official paperwork written up and will be taking it to court. Several days later Dobler's specific choice in pest control showed up, and the entire conversation seemed rehearsed, before they even stepped foot into the house they were debating us on the house having any kind of bugs. Once they found a dead bed bug they went on to say "who knows for sure if it's a bed bug though" (I would assume a bug pest control professional could tell better than someone who's been doing hours of google searches on bed bugs, but I guess I was wrong?). They ignored the paperwork we showed them from the other pest control company that came over a couple days beforehand, and were dismissive and unfriendly. Again, we gave the benefit of the doubt. Also keep in mind, while this is happening it is two weeks before our wedding, and just about 2 weeks after moving in, we didn't even have most of our furniture moved into the property at this point. Most rooms were empty. Dobler decided to have our townhome sprayed multiple times and didn't even bother to let us know when those days and times were going to be. We ended up staying at my parent's house for 3 weeks, including the day of our wedding. Even though I was stressed as can be, I was nothing but understanding and respectful although I never received that respect in return. Fast forward 3.5 months later, our landlord informs us Dobler will not be paying for the service they hired and didn't consult us with any decisions. She also informs us that Dobler requires wither the full $1000 plus payment right then and there or we can make payments and the first one being due in TWO days, if not paid we will be evicted. Luckily, my husband and I have kept the collection of pictures, emails, texts, and both pest control company's official papers.

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