Whenever there is an event on across the way at th...

Whenever there is an event on across the way at the 3 Arena the hotel seems to cater for the people using the hotel for food and drinks and residents are left to fend for themselves. I arrived at the hotel late one evening and went down to the bar for a drink but couldn't get anywhere near as the bar was rammed with people going to a concert. I then decided to go to the restaurant for dinner and was presented with a card with two options of a set meal a 2 course and a three course. Both menus did not have anything on them I fancied and there was no salad on either menu which I found bizarre for a 4* hotel. Knowing there were nor tables available in the bar because of the consort across the road I asked if I could order a bar meal and eat it in the restaurant and was told NO. There were only 5 people in the restaurant. I ended up going back to my room and having room service that included room service charge and was awful I chose the chicken burger and the chicken was as tough as leather.