Anthony Ath

Review of ING Bank France

Bank that does not respect its commitments and lie...

Bank that does not respect its commitments and lies unscrupulous to its customers!

I opened a checking account with ING on 04/14 making sure to respect the conditions to obtain the welcome bonus. Not having received my premium, I therefore allowed myself to call ING several times and I am told during my calls that I am well eligible and that I must wait until 06/14 , deadline to collect my premium. Having still not received it, I called ING again and I am now informed that I am no longer eligible. A change of speech that appeals to me and which shows how bad this bank is in bad faith! However, I tried to make a complaint and of course the person in charge of my file is unable to provide me with an explanation.

Besides, this is not the only problem that I have encountered since my subscription. Indeed, I never received my bank card although I had the email informing me of the sending, forcing me therefore to oppose (of course paying) so that he sends me a new .

In the space of three months, I have been able to realize the dishonesty and the lack of professionalism of this bank!

I strongly recommend!