Serita Dawkins Review of Kia of Union City
My experience here was horrible. We drove 3 hours ...
My experience here was horrible. We drove 3 hours to look at a vehicle that was set up by appointment. We called days before to make sure the car was on the lot and even set up an appointment with Mark and he knew exactly what vehicle we wanted to s e. The guy Mark Mann had someone call us that morning to verify we were on our way and then he personally called us twice when arriving in town verifying we were on our way. When we got there he stalled a little to show us the vehicle we had an appointment for. He then went out claiming to bring the vehicle and then he came back with some bull story about the car rim was cracked and is on the back being worked on. So we asked if it was just the wheel couldn t that be fixed he said I can t sell you a car if something else is wrong with it. But this car guys was on the website and advertised. I believe he sold the vehicle and didn t want to tell us and he tried to sell us another vehicle we had no interest in. This place sucks and I will never take or recommend anyone for this place. The sales person act like they didn t care we were lied to and how far we drove.
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