J

Javy Lyansodowsky
Review of anaheim mazda

3 years ago

So I went to this place to check out the new Mazda...

So I went to this place to check out the new Mazda 3 turbo hoping to do a drive test, but the salesman told me that they didn't have any unit available to do this. They only had one new unit and the guy said that it was not possible to drive it to avoid unnecessary mileage in it. Ok I understood this last point, but what if I wanted to try this new model before taking a buying decision? They should have an unit dedicated to drive tests, like other dealers.
And that was not all. The salesman told me that I could go to other dealers if I wanted. Yeah, I will go somewhere else for sure and never come back to this place, but I wonder if this kind of customer service makes them sell more than their competitors. I went to other brands dealers like Wolkswagen of Garden Grove and they allowed me to do drive tests of the GTI and the Jetta GLI, and even if I didn't end buying any of them, they were kind and respectful.
Mazda of Orange needs to improve their customer service so bad.

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