leanna yact'e

Review of McCrea Nissan

I took my car here for a recall. I get a call sayi...

I took my car here for a recall. I get a call saying I need a new serpentine belt that I shouldn't even drive away, it's unsafe. Because it was my first time hearing of this part I asked again what the belt was as my Boyfriend was asking me what part they were telling me I need as he can do a lot of stuff himself. Well the man on the phone told me and I directly quote "NO BELT NO GO". I have been aware of how sexist the mechanics industry is but damn, I couldn't say another word to this man so I handed my boyfriend my phone. I was also quoted like $380 to change my belt, had it done at a different place for $60. I'm sure this place has great service when you buy your car there but they were very rude about the free recall service. When I went to pick up the car the man didn't talk or look at me he only interacted with the men I brought with me. Horrible service that makes me scared and anxious to go back in. I may drive to Redding if I need more recall work done. I have never been treated so rude in my life. I'll never buy another car here due to this experience