Barbara MUI

Review of Shangri-La Hotels and Resorts

From the moment you walk into the lobby, your holi...

From the moment you walk into the lobby, your holiday has begun. My daughter actually commented on how nice the staff were before we had even made it to the lifts! The beautiful scent and calming decor was much needed in this current environment.

The Harbour view room was spacious, though there was a strong smell of mildew in the room that took a while to air out. As always, I loved the bathroom products at Island Shangrila- the Occitane hand soap was phenomenal.

The only area for improvement would be for breakfast. While service was amazing, the food itself was limited and unexciting. For the cost, it is not competitive with the other 5 stars of this class in Hong Kong. I am less inclined to do a breakfast inclusive room on my next stay as a result.

Otherwise, lovely pool (which was thankfully still open!) and the staff are above and beyond!