Ignorant staff, queues when paying. Inadequate num...

Ignorant staff, queues when paying. Inadequate number of toilets.
Update. We have recently visited NYC again, and also visited Macys again. Unfortunately my view has now changed. Whist you can get good prices, the staff are still as disinterested as ever. You generally have to wait for the staff to finish a conversation with their friends before they will serve you.