Johanna McDonald

Review of Pendle Borough Council

Worst council. Useless unprofessional people at ev...

Worst council. Useless unprofessional people at every department. No protection from bad neighbours. No proper communication, no proper waste collection. They don't know what they are doing, confusion all the time. Now they are hidden behind computers and there is even more confusion. They send you irrelevant answer in email to which you can not reply because they use "do not reply to this email" service. Very handy to get rid of complaints. So, you have to complete that complaint form once again which creates even more confusion! Nice! I can't dispose my paper waste. They did not give me any blue bin and when I put out a plastic bag with paper waste they just simply don't collect it, though it is clearly visible that inside there is paper and nothing else. COUNCIL! Sack all the lazy lot and employ people who actually want to do a proper job!