AVOID if you want to avoid billing hassles. This i...

AVOID if you want to avoid billing hassles. This is a Sentara Healthcare facility. In short, I received a "collection notice" from Sentara in June. Mind you, I never received a "regular" itemized bill. I promptly called the number on the collection notice, which posted an "amount due," but no itemization detail. After an inordinate amount of time on hold, I finally spoke with a representative. This representative proceeded to tell me detailed billing statements had been mailed to me in February, March, April and May. Then my account was sent to collections. I told him I NEVER received one bill, much less four. After much back and forth, I finally impressed upon him that it was impossible that the problem was with the Post Office. He put me back on hold, only to come back on the line to tell me his team leader or some such had determined that the billing statements had not been mailed to me after all because of a Sentara system error. He promised to remove my account from collections and to send a proper itemized bill. To date, I have not received an itemized bill--only more collection notices--despite also writing a letter to Sentara Healthcare requesting itemization.