My initial experience was great the first night th...

My initial experience was great the first night that I was there I didn t have any issues.My second night however at 3:30 in the morning a gentleman who I believe was intoxicated attempted to enter my room. As I kept telling him that he was at the wrong door he is still kept attempting to open my door I went to grab the phone in my room to call the front desk but ended up finding out that the phone in my room was not working. So I called the front desk using my cell phone and I spoke to a gentleman who I ended up finding out was the general manager. He told me he ll have security check the promises. That night I was up all night could not sleep and I had to wake up early the next day to travel home. The next morning I called the front desk and asked that I be escorted downstairs because I was still very much so fearful. I check out and I go home and realize that I should be compensated for the night that I was there because I did not have a good night. I called and asked to speak to the general manager and I was unable to get in contact with the general manager for two almost 3 weeks. I had to go through calling customer service in order for me to get in contact with the general manager. When I did get in contact with the general manager his attitude was not very much remorseful and pretty much told me that he will not award me a full Refund but will just compensate me for the one night. Initially I would ve been OK with the compensation for the one night. But the fact that I had to go through hoops to get in contact with this individual I felt as though it was unfair and then having to speak to him and having him not have a good attitude was another issue for me as well what I feel like I was supposed to be granted a full refund. So all in all my scoring for this hotel is a one if I could give it a zero I definitely would because of the general manager