R

R. Dimi

3 years ago

Overall satisfied aside from one incident. My sist...

Overall satisfied aside from one incident. My sister and I kept our mother at Sheepshead Home mainly due to location and as recommended by her Doctor. She is quite ill, with many health problems, but we were present as much as possible and the girls were very empathetic and attentive.

I did have a complaint that went nowhere. Mrs. D'Amato made an appearance, which we knew by the sound of her trucker mouth and the vulgar display she put on that grabbed our attention as well as several others. My mother was startled at the screaming, I wanted to shut her door. The staff appeared frozen and afraid. When I complained, I was informed she was the head of the Department. The complaint was useless as a similar occurrence happened again later in the week. It's a decent place, but if you have any serious issues I'd advise on avoiding that woman. Just go in the opposite direction of the screaming.

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