We were so excited while entering in this palace. ...

We were so excited while entering in this palace. It was our dream to live like 'Raja-Maharaja' atleast for a day!
We asked security to call some one to pick our luggage and no one came for it. Finally we carried with our own, sadly no one was there to welcome us till reception.
After couple of minutes Mr. Vikrant aproached to complete the formalities to checked in, they also offered welcome drink.
After 10mins we have been alloted ' palace room' as per our booking.
With ao much expectations we opened first door of room and it was small open area before the room ( we felt more excited to see main room), then we entered in our room and it was big disappoiment!

Main room : Its just a very small room with queen size bed, hardly any space to move there, room furniture looks very old and does not contain the quality of a star hotel.

After entering i realised that 3 items were missing from the fridge. ( so kindly cross check it to avoid further misunderstandings.

Bathroom : wash basin, english commode, small bath tub with shower attached on top. 2 towels, one bathrobe, 2 napkins were provided. There is a extra mirror in front of commode. Weighing scale is also availble.

We requested Mr. Vikrant to allot any better option as oer the availability of any room, we were also ready to pay more for better room. He told us to apporoach 'MAKE MY TRIP' to give room in any other hotel as all the rooms were booked. ( its 9 pm at that time). Finally we decided to stay here to avoid spoiling our trip.
We found there were so many empty rooms.

FOOD : food was tasty but waiters were looking so serious with their looks and attitude. They were not giving options to select your food. Also you need to keep ask them that what are included in dinner package( as we booked our room with food)
You will not get sweets untill u demand for it.

Morning Breakfast : menu : 2 juices, 3-4 types dryfruits, fruits, chocos, cornflakes with cold milk, small kachori, sev.
Also we had to order as per the menu.
We orderd : poha, puri bhaji, chocolate milk shake, strawberry milkshake, masala dosa.
I must say breakfast was so average they used too much turmeric in Poha and Potato veg(for dosa)... I wonderd why They havent used coriander in both items.
Then we move ahead to se other part of palace and surprise to see that we have to take ticket to visit other part of this palace. Managemet has taken some part of this palace to run the business and every guest has to purchase ticket.
Finally we decided to do check out to explore other part of Udaipur.
Thank you.
Managment : please keep trained staff as customers are coming with so high expectations ( by paying 2-3 times higher charges than other star hotels) Atleast give liberty to gustes to see entire palace in same cost.