Michael Stafford

Review of Nalley Ford Sandy Springs

Driver's window would not go up, 2nd visit for thi...

Driver's window would not go up, 2nd visit for this. This time you said it was a broken weld inside the driver's door that mounts the window regulator. That I'd need to go to another Ford dealer with a body shop. Well, the other dealer said it was NOT a failed weld, just a failed part, and you could have done the work yourselves and saved me time and trouble. Bad misdiagnosis (on your second try).