Elizabeth Church

Review of The Proximity Hotel

Overall, we enjoyed our stay at Proximity. We came...

Overall, we enjoyed our stay at Proximity. We came here for our wedding night and enjoyed the spa room and king bed. Everything was clean and there were even treats for us. While our stay was great, our check-in process was a nightmare. We arrived in a London Taxi (courtesy of Proximity) directly from our wedding. All I had was my bouquet. When we came inside, the receptionist asked for our IDs, which we didn't have. The room had also already been paid for but they needed a credit card to swipe. Needless to say, we had to sit and wait in the lobby for 30 minutes until someone from the wedding could bring us our things. There should be a more efficient way of allowing the bride and groom to check-in to their room.