ABSOLUTELY HORRIBLE CUSTOMER SERVICE! I bought a d...

ABSOLUTELY HORRIBLE CUSTOMER SERVICE! I bought a dress that cost $800 as they said it was "new" this season... I waited THREE months for the dress to come in from the manufacturer, when it arrived I went in for alterations... I requested to have very little taken off the bottom due to the beautiful design But my opinion was rudely ignored.. Two weeks after alterations and less than a month before prom my dress was ready to be picked up... there was a hole below the zipper which had not been there previously, the hem on both my shoulders and the bottom was completely crooked, and the Swarovski Chrystal's that are imbedded into a plastic liner were lifting off of the dress as if the dress has been singed by heat. I simply pointed out the new and incredibly obvious flaws of my dress, but was once again IGNORED. Later I stated that this dress had simply depreciated in value after its stay with their facility, and she responded with, the dress looks the best it is going to get.... an $800 dress, looks the best it's going to get? with a hole, and many obvious flaws? HORRIBLE! I would NEVER return or recommend this location to ANYONE.