JESSICA JACKSON

Review of Banner Thunderbird Medical Cen...

Worst hospital I ever been toto. Took my son when ...

Worst hospital I ever been toto. Took my son when he was 2 weeks old because he had purple finger nails and trouble breathing. The ER sent him home STATING HE WAS FINE . that same night I took him to goodnight pediatric and they told to take him to phoenix children hospital as soon as we got there they rushed us back and couldn't believe Banner Thunderbird sent away a sick child my son had sever phemonia. Unfortunately we had to take my son again at 5 months due to high fever the lady at the registered is rude as heck . announced my personal business to the entire lobby. WHAT HAPPENED TO THE HIPPA PRIVACY. when my son got taken back two uneducated nurses started poking my some multiple times with a needle to draw his blood. And the whole time the one nurse was training another nurse . like really my son is not a freaking orange to practice on I informed the nurse 3 times I want some one else to draw his blood that nows what they are doing. I'm sorry but my son was screaming and he was sick with high fever any parent will stand up for there child . the nurse ignored me and stabbed him the third time at that point I was so angry and mad. I told her she was done . I wanted to speak to the head director of pediatric of course I got ignored once again I had to tell the lady that handles insurances. That came in the room to get the head boss of the department at that point 30min later the lady tried to tell me my son was complicated patient and pediatric are hard some times . first off Wow wow wow. Really so your tellintme you poke every pediatric patient multiple times nope not happening with this mom. My child suffered enough. Then the manger of the department tells me I'll get some who is good for you but if she caint do it then there is nothing we can do. Long story short the lady who was well trained and obviously good with kids got the stick in one try . so how come two nurses torchering my son for almost an hour the manager didn't have a problem with and yet a well experience nurse did it in one try we could have avoided the whole situation if the lady didn't go against my WILL......... WHEN I ASKED 3 TIMES GIVE ME ANOTHER NURSE. I INFORMED THE MANGER SHE DIDN'T SEEM TO HAVE A PROBLEM. I SERIOUS DISLIKE THIS HOSPITAL AND STAFF THEY HAVE NO PATIENT CARE AT ALL . THEY MISS DIAGNOSED THE PATIENT. THEY DON'T EVEN HAVE REALL DOCTORS. WORKING. WORST HOSPITAL EVER WILL NEVER GO TO THIS HOSPITAL AGAIN. RL