Beautiful property but the rooms at the villas are...

Beautiful property but the rooms at the villas are complete outdated. Checked in first in the room at the villas it was smelling musty and it looked awful. No view and the patio was very dirty. It is a complete rip off for 250$ a night the room.
Our new room room was ok since it was in an another building.
Once we checked in, we found hair in the bathroom. The table in the living room as well as the night stands were dirty. You could see water drops and water rings on the furniture. Before we checked in we called the hotel and we emphasized that we wanted to have a clean room. And we got hair in the bathroom and dirty tables as the result. Awesome.
Even if you call and ask for towels they will ask you exactly what kind of towels you would like to have but at the end you will get random towels anyway. At the end they rise the expectations but they are not able to deliver.