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Matt Lesperance

3 years ago

Honestly the resort is nice, entertainment was exc...

Honestly the resort is nice, entertainment was excelent and resteraunts are a nice touch for an evening activity. The only reason for the three star review is the pushy sales people that swarm you every time you walk by trying to make you go to a sales pitch to take up half your day. They do not take "no" for an answer, they will walk with you and keep talking even if they make you late for prior engagement. They will not shut up long enough to hear you say you are not interested. "If I wanted a bottle of rum or a beach bag I would buy one not go to a time share presentatation!" The drinks were made inconsistent just about every time you order, not that big of deal because I drank mostly beer but if you want a Manhattan be prepared for a glass of mamajuana even though that drink is on the drink list "I'm pretty sure a few mojitos I received were also made with tequila instead of rum"

If you are by the pool you will be aprached by excursion sales people constantly "they are not as pushy as the time share sales people in the front lobby and entertainment area but do get a little annoying after about 30 or so sales pitches and do seem irritated when you say no. They have a brochure and a booth if I wanted an excursion I would go to the booth and ask for additional information or purchase a trip.

The rooms are OK, they do have a slight mould smell but the bed was excelent to sleep on and our AC worked well. Our tropical view looked at a row of palm trees with a large building behind it resembling a parking garage, I would probably call it a room with a patio to avoid confusion, if we wanted to look over the grounds we were told it was an additional $40 US a night. We did not plan to spend much time in there so we did not opt for that and by the end of the trip were fine with that decision. We ran into a few times when our sliding patio door was left unlocked after cleaning I'm not sure what that was about because we were on the ground floor so anyone could have walked in.

All in all I would probably go back to the resort. the nightly entertainment was excelent "they have the hardest working entertainment team I have ever seen", the resort staff were friendly and helpful and the grounds were well manicured with little to no bugs. If they get control over the pushy sales people the resort would be 4-4.5 stars but because of my time the sales teams wasted while I was there not listening when I clearly said I was not interested and the areas we had to avoid so we were not pitched again and again just to say no 20 times they get a 3-3.5.

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