Janet peterson

Review of Foothills Toyota

The sales rep. we had, Eric Houser, was so helpful...

The sales rep. we had, Eric Houser, was so helpful. He spent several hours with us, explaining this new car's accouterments. We had a test drive. The vehicle chosen had a list price lower than the "Costco Price". Not a problem as you can guess.
The finance manager at the time perpetuated the Foothills business joke that if you bought a car there they would pay for a dinner out. I knew it was a joke when we went in since one of the guys told it to me and winked. After I had written the check for the car, the finance manager came on so strong with proclaiming the truth of the statement, and because it was already 9 pm and we were hungry, I believed him. He then leaned over his desk in my direction, and boldly told me we would be paying for our own dinner. I felt humiliated. He did say he felt embarrassed.. I looked him right in the eyes and said, GOOD and left without even shaking hands.