Maria Garrett Review of Breckenridge Grand Vacations
We did the stay and tour from December 21-23, 2018...
We did the stay and tour from December 21-23, 2018. Originally we were scheduled to stay at the Breck Inn but a few days before our stay we received an offer to upgrade and move to Beaver Run Resort. I m not sure what the accommodations were like at Breck Inn but Beaver Run was pretty rundown. The hallways were narrow and dingy, not very inviting at all. The room itself was alright, however there were multiple incidences where the building s smoke alarm went off at night and not once did hotel staff contact guests or announce that it was a false alert. The overall stay was mediocre at best.
Now to the tour and outcome. The person that scheduled it and the confirmations all stated it would be 90 minutes, that s a huge lie. The tour itself was over 90 minutes and then the aggressive, pressurized sales made our total time there closer to 4.5 hours that my husband and I wound up being there for. We were there for so long that lunch had passed and I was starving. Our tour guide, Glenda Luck, used food as an incentive to stay longer even though I stated that I didn t think it was a good financial decision for our family at the time. I don t disagree with what they re selling, and it makes sense for our family since we do travel often annually. The overall sales tactics were extremely aggressive and disrespectful to our time.
After being there for hours, being mentally exhausted and just wanting it to be over with; we finally agreed to purchase. As it was explained to us, it s an ownership of the property. To me that translates to you can do as you wish with that ownership. In fact, as Glenda repeatedly stated, this was a major difference between what they re selling and a traditional timeshare. A month later, we ve had multiple things come up that neccissitate we get rid of unnecessary expenses. This ownership is an obvious, easy one especially since we aren t even able to use it until spring/fall of next year. Even if our personal situation wasn t the case , as it was repeatedly stated to us, we should be able to sell our ownership. That s not the case though as we discovered today. My husband was bounced between 3 different people only to be informed that the only way we could sell the property or relinquish our investment into it would be to pay off the loan. I m unaware of any kind of loan or contract agreement, that would stand in a court setting, that violates consumer rights as terribly as this. I will be contacting the state attorney general, BBB and an attorney to review the legality of what I see as extortion or the destruction of my credit. I will not pay for something I no longer want and have expressed my desire to sell. This company sales tactics and now refusal to allow us to sell the property are extremely predatory and I m guessing not fully legal.
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