Big shout out to Matt in the service department!!!...

Big shout out to Matt in the service department!!! My wife and I spent a stress filled week in Denver while I underwent a heart procedure that could not be done in our hometown of Grand Junction. The procedure went well and the hospital staff worked hard to make sure I was released as early as possible on Friday so that we could make the 4 1/2 hour drive home and hopefully avoid heavy traffic getting out of Denver on a Friday afternoon. Our stress had lifted and we were looking forward to making the trip home Friday morning. Unfortunately, when my wife started our Forester the check engine and other lights came on. We called a Subaru dealer close to the hospital hoping to get it checked but we were told they could not look at it for at least a week. Although it was across town we contacted Mike Shaw Subaru where we had a good experience purchasing our vehicle three years earlier. We were very lucky to get ahold of Matt in the service department. Although they were very busy and short staffed, Matt took the time to run diagnostics for us, determine that it was a gas cap issue, reset things and send us home safely, confident in our car. We cannot say enough good things about Matt and how much we appreciate his kindness and professionalism. Although we do not make it to Denver often, our positive experiences with both sales and service at Mike Shaw make it tops on our list when we do!