Madness! We have always borrowed the car at Alamo,...

Madness! We have always borrowed the car at Alamo, which has always been great! But at Dollar / Thrifty I have to join !!! We waited 1.5 hours and that was after midnight, I do not want to know how it is going there during the day !!!
I have never seen such lousy staff !!!!
And on top of that, the car was really dirty, inside and out !!!!