christy c

Review of Harris Methodist Fort Worth

Horrible service. My mom was just discharged and h...

Horrible service. My mom was just discharged and her stay was just a horrible experience. The ER doctors and nurses were amazing, the were attentive and actually tried to help. The doctors and nurses on the main hospital were a whole other thing. They kept ignoring my mom's symptoms and the doctor, believe his name was Dr. Joshua Earl, had the audacity to tell us her severe itchiness(it was really bad) was because of dry skin and suggested she put on moisturizing lotion!! He didn't bother to check if she had developed an allergy to the antibiotics she was being given or any other medicine, apparently it was just dry skin in his opinion, as if dry skin will cause you to want to rip your skin out. And instead of running more tests for her chest pain, which she said was an 8 out of 10, the doctor told her it was "Maybe, MAYBE just muscular pain." he also repeatedly had to ask her if she was diabetic (she is not)....but this was the same doctor who was in charge of her for the last 24 hrs and the man didn't even bother checking her chart, bias king her that he let us know that he hadn't even paid attention to her chart and medical history. On her last day at the hospital she was told by the doctor that it was up to her if she wanted to stay or not...She was still having chest pains and severe itchiness, yet they weren't going do anything else and were giving her the option of leaving or staying. I am disgusted with them. She choose to leave, since it was very clear they were not going to do anything else, on her discharge papers it said to come back to the ER if "she was having chest pains, severe itchiness, and felt breathless." The same symptoms she was having at the moment... Her nurses also didn't call for transportation to have her taken to the main entrance for pick up. and when she asked when they would be taking her down her nurses said to leave by herself because there was no one to do it. they didn't offer to show her the way or to take her down themselves. About 30 minutes later someone finally arrived and brought her down to the pick up area.
I understand that hospitals are full right now, but that does not excuse their attitude and the way they treat patients. Im beyond disgusted by the way she was treated here, I made a mistake by choosing this hospital, next time I will drive the 40 minutes to the Keller location instead.