I understand they're trying to sell cars and I get...

I understand they're trying to sell cars and I get the fact that it's very tough business. But I've been Lexus owners for six years now and unfortunately my salesperson is no longer there or he's out due to C19. I will not own or lease a lexus again. I lost a new car deal for $13 more a month and the sales person or his boss would not change his mind. They made me feel that I'm begging for a car and my current Lexus car that I bought from them 3 years ago, is not a worthy car. Well I'm not asking for a handout, I can afford a new car, but it's always in the delivery on how a person say things. Too bad.