V

Victor Mayorga

4 years ago

Stayed here for a weekend, and it was okay. The ho...

Stayed here for a weekend, and it was okay. The hotel seemed more like a regency then a park Hyatt. My partner and I order room service a lot and normally we look at the menu in their book. But they only show you the menu on the TV which was confusing because it's under guest services, not in room dinning. We ordered every day sometimes more than once and EACH time it was wrong and they had to go back and bring left items. We told the reception desk once we checked out and she said it happens all the time and they are working on that... The room was okay, a bit over priced for the size, could of stayed at the ST Regis in aspen for less and got more. The bed was soft, but the comforter was pretty thin. The walls are pretty thin too, could hear children playing every day and night which makes sense for a busy holiday weekend. Probably wouldn't stay here again.
They also lost are snowboard and skis and we had to find them ourselves at checkout.

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