The guest services and the attention was great but...

The guest services and the attention was great but it is a very over priced hotel. You are paying for the brand "Hilton" but the building falls very SHORT from it's name. We had several issues with the room.
First off, they were doing construction so you couldn't really relax from 9a-5p. I didn't mind because we were out anyways. We stayed in a 1 bedroom king suite. It doesn't have a full kitchen as described.
After the first night our a/c broke and leaked all over the carpet. They brought someone to fix it but he didn't know what he was doing because he said it was frozen and just filled with water.... even though you could hear the water dripping from the a/c vents. Not sure how he figured it was the a/c unit itself and not the vents. He put a vacuum cleaner to suck up the water. He did a terrible job because he left puddles and said he couldn't fix it that night but would leave a huge LOUD FAN over night to dry the carpet. We barely got any sleep that night. The next morning another tech came and there was even MORE water. The first guy never fixed the leak like we told him there was. He said it's not a leak. We left to the parks and let them do their job - which they failed to do again. We came back to a broken a/c and puddles in the carpets. When we complained, apparently no one knew about our leak issues at the front desk. They sent someone up and said it can't be fixed and just left it as is. We stopped complaining since it was our last night there. No use if it wouldn't get anything solved anyway. We dealt with the room heat/humidity by opening up the balcony door. Apart from the room dilemma, the sofa bed isn't a queen, nor was the king really a king. The details of the suite are so misleading, not what I expected from a HILTON! The sofa bed isn't even a bed its a small 3 inch piece of foam as a bed. Although the room was very nice and clean, I'm really disappointed and this gave me a bad taste for the Hilton brand. Waiting to see if I can get any type of reimbursement for the room but I doubt it.