Marsha Dockter Dockter

Review of Corwin Automotive

If I could give Corwin Honda a zero star review I ...

If I could give Corwin Honda a zero star review I would. I just got a used 2011 Chevy equinox ltz. I have not even had the car for 24 hours and my key FOB stopped working, one of the keys has a hole on the unlock side and I asked them for a new key before I even signed paperwork, they told me the other key is in better shape so just use that one, That's not want I wanted from there. They did not care that I wanted a new key. The second key does look better than the main key and they said they both work and they worked as soon as they drove the vehicle up there. once I got home and locked my vehicle (which doesn't work unless I push the tab down) I cant get it to unlock unless I use my key and than the alarm goes off. I contracted them as soon as they opened and they told me there was nothing they could do and the best thing I could do is switch the batteries. Never told me what to do after the if they still don't work.
They also gave me issues when I told them I was not going through them to finance. They pushed and pushed to try to get me to switch my mind. Once we agreed on a price and went to sign papers we came across that we were never told about, Document administration fee ($299.00) and Anti-theft transfer ($397.15). They didn't mention the fee once and we only came across them once I signed all the paperwork and was just about to write and sign the check, By that point they told me that there wasn't anything they could do since I already signed paperwork. I WILL NEVER GO TO CORWIN HONDA AGAIN!!!! this was the first vehicle I have ever got from a dealership and it has turned out to be the worse experience I have ever had. for now on I will pay an extra couple thousand if it means I don't have to go through this headache again and have an easier process.