This review is regarding the service center. Since...

This review is regarding the service center. Since purchasing my Optima, I ve been having my cars oil changed here. They are always very friendly and you receive an overall inspection of your car to see if you need the tires rotated, filters changed, etc. they also offer a free shuttle to various places in hickory if you do not wish to wait in the lobby area. I used the shuttle to go to the mall and it worked it very nicely. The shuttle driver was a sweet retired man who was very polite and timely.

Looking back, I also had a good experience when purchasing my Kia. Everything went smoothly and I love my car. However, my car did not have a service manual when I purchased it. The salesman promised he would order one for the car and get back to me. But after checking with him several times, he never followed through.