Really sad to leave this review :( I wanted desper...

Really sad to leave this review :( I wanted desperately to love this company. It's amazing to have locally sourced spring water and avoid using the big businesses, but they just can't get it together. After a year I gave up on asking for a delivery schedule and we just had to guess. Every few months they would just completely forget about us & we would have to call several times to get a delivery. When we finally cancelled our service I called for 2 weeks straight to have the equipment picked up with no answer at the company and no returned calls or emails. After finally reaching someone they couldn't tell me when someone could come pick it up, so we had to deliver A water cooler & multiple jugs to THEM. Of course I tried to communicate all of this to the company before leaving a review & I got a "sorry you feel that way"