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I bought my car here in 2009 and have always taken...

I bought my car here in 2009 and have always taken it to the Quick Lane for service. I have never had any problems or distrust until the past several oil changes. They said my back brakes had to be changed immediately and then all of a sudden they were fine. Two oil changes ago they marked all items green. My vehicle was not driving correctly and there was not any transmission fluid exactly 20 days after my oil change. They couldn t find the problem other than they didn t check anything. This last week I had to get the oil changed and they once again marked all items green. The next morning it was raining and the wiper on the driver side was split The next day I know something was not right and once again no transmission fluid. I went back and they apologized and said it would take 3 to 4 hours to check it. They did refund my money. I don t know how long this has been happening but I feel they ruined my car by not serving it and checking things. That is their job and what they are paid to do. Now my car is not driving correctly. All vehicles should be treated like they are right off the showroom floor. I believe in taking care of my car. I do have to say the guys that work in the office part are courteous and only go by what the technicians are telling them.

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