Before they approved us, they got all of our docum...

Before they approved us, they got all of our documents and processed us before they approved us, then Cameron came to our house and had us sign up for the loan, collected $1400 for two appraisals. Then our file went to the processing department with Iyana of which took two months, all the while promising us a closing date once the file moves to underwriting, then BOOM, we can't get you approved? So we lost $1400 in cash, hours of collecting documents, weeks of phone calls for what? We gave you what you asked, all you had to do was turn us down on day one!! All of our money time hopes and dreams was just a game to these people. To ad insult to injury Kareem said we were closing Tuesday, on Saturday we get a voice mail telling we were not approved after we were past the approval, past processing, in underwriting on the way to closing. I do financing for a living, I would never do a family like this. You don't even have the decency to talk to us directly but a voice mail with news like that. It take me 10 minutes to get someone approved...Smh